Bahlsen is recalling Bahlsen Ohne Gleichen Vollmilch because it contains egg, hazelnuts, milk, soya, wheat (gluten) and whey (a product derived from milk) which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to egg and/or wheat (gluten), an allergy to nuts (hazelnut) and/or soya and/or an allergy or intolerance to milk or milk constituents.

Risk statement

This product contains egg, hazelnuts, milk, soya, wheat (gluten) and whey (a product derived milk) making it a possible health risk for anyone with an allergy or intolerance to egg and/or wheat (gluten), an allergy to nuts (hazelnut) and/or soya and or an allergy or intolerance to milk or milk constituents.

Action taken by the company

Bahlsen is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

Our advice to consumers

If you have bought the above product and have an allergy or intolerance to egg and/or wheat (gluten), an allergy to nuts (hazelnut) and/or soya and/or an allergy or intolerance to milk or milk constituents, do not it eat. If you are making an essential journey to the store wher you bought it, please return it for a full refund. Alternatively, contact Bahlsen at www.bahlsen.co.uk or on their phone number 01923728500.

about allergy alerts

Sometimes there will be a problem with a food product that means it should not be sold. Then it might be withdrawn (taken off the shelves) or recalled (when customers are asked to return the product). Sometimes foods have to be withdrawn or recalled if there is a risk to consumers because the allergy labelling is missing or incorrect or if there is any other food allergy risk. When there is a food allergy risk, the FSA will issue an Allergy alert.